Spectra by Comcast Spectacor Employees at Duke Energy Convention Center Becomes Certified Tourism Ambassadors

 Spectra by Comcast Spectacor Employees at Duke Energy Convention Center Becomes Certified Tourism Ambassadors

Cincinnati – Sixty one Spectra by Comcast Spectacor employees at the Duke Energy Convention Center successfully completed the Certified Tourism Ambassador certification class this summer.

“With the DECC welcoming over 700,000 visitors to the city, we wanted to ensure that the staff could enhance our guests’ experience and promote the already positive perception of Cincinnati,” said Spectra’s Ric Booth, General Manager.

Spectra provides both Venue Management and Food Services & Hospitality to the Duke Energy Convention Center. Participants discovered vital information on the City of Cincinnati including a thorough history of the city and a breakdown of area attractions, restaurants and activities based on location. Tips and ideas were given to help leave visitors to the area with a positive lasting impression of Cincinnati.

Upon completion of a written exam, graduates were presented with a certificate and CTA pin, a credential that identifies CTAs to visitors. Participants are also granted access to various CTA events and offers to help them stay on top of the latest restaurants, businesses and activities as the city continues to grow.

The international program is recognized by the travel and tourism industry and has been implemented by over 16 states. The CTA network consists of hospitality employees, volunteers, executives and community members that are committed to making visitor encounters positive experiences.

About the DECC:
The Duke Energy Convention Center is managed by Spectra by Comcast Spectacor and located in the heart of downtown Cincinnati, Ohio, within blocks of top-rated restaurants, bars, pro-sports venues and attractions. The Center boasts innovative design features that welcome creative event plans and versatile spaces to accommodate both large and small groups. The 40,000 sq. ft. grand ballroom is the largest and most spectacular in the Midwest. In addition, the Center offers 200,000 sq. ft. of exhibit spaces and 30 deluxe meeting rooms. DECC offers free Wi-Fi areas, an in-house AV company, telecommunications provider and show-stopping catering cuisine. For details on the convention center or to book exhibit or event space visit www.duke-energycenter.com or call 513-419-7300.

About Comcast Spectacor

Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable and NBCUniversal.  Headquartered in Philadelphia, Pa., Comcast Spectacor’s three core businesses are the National Hockey League’s Philadelphia Flyers, the Wells Fargo Center venue, and Spectra, the expert in hosting and entertainment through its Venue Management, Food Services & Hospitality, and Ticketing & Fan Engagement divisions. Visit us at ComcastSpectacor.com for more information.

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